Refund policy

Shipping:

  • We do not offer Cash on Delivery and hence all the orders pre-paid. 

  • Orders are shipped maximum within 72 hours. Please check product pages for correct shipping times.

 

Cancellations:

After receiving the order, unfortunately, we cannot cancel or refund the same.


Return:

In the rare event, something goes wrong, here is our return policy:

  • We accept returns only if you have received a damaged product or a wrong product has been shipped out to you.

  • You will have to email us at contact@mbpublish.com or whatsapp us on +91 8368617179 within 24 hours of receiving the wrong/damaged product.

  • MB Publishing House team will receive and review your return request. Upon approval, we will arrange for a reverse pickup at a time mutually agreed upon with you.

  • Once your return has been authorized, we'd be happy to process your refund via the same payment mode with which you made the purchase, which will take 5-7 business days to reflect in your account.

  • We will initiate the refund after we receive the item and it has gone through the necessary quality checks.

  • We aim to process all returns within one (1) week. If you have any questions about your return, feel free to reach out to the MB Publishing House team at contact@mbpublish.com

  • All returns are subject to the discretion of MB Publishing House.

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

P.S.: Please check the phone number, address & pincode carefully at the time of placing the order. Re-shipping in case of returned orders (due to an error in Shipping Details) will be done with an extra charge.